Frequently Asked Questions
Everything you need to know about the world's softest flannel.
What makes Vermont Flannel different from other brands?
Our flannel is handcrafted in America using 100% organic cotton that is double-brushed for ultimate softness. Unlike standard flannel, our fabric is tightly woven to prevent shrinking and ensure long-lasting durability.
How should I care for my flannel garments?
To maintain the softness and fit of your items, we recommend machine washing on cold and tumble drying on low heat. Avoid bleach and high-heat settings to preserve the integrity of the organic cotton fibers.
What is your return and exchange policy?
We want you to love your flannel. If you are not completely satisfied, you can return or exchange unworn and unwashed items within 30 days of purchase. Please include the original packing slip with your return shipment.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
How do I determine the right size for me?
Most of our products feature a relaxed, unisex fit. We provide a detailed size chart on every product page to help you find the perfect match. If you are between sizes, we generally recommend sizing down for a more tailored look.
Can I visit a physical store location?
Absolutely! While we ship globally through our online store, we have several retail locations throughout Vermont where you can experience the quality of our flannel in person.